You can upgrade at any time or you will be requested to do so via an email from our compliance department once your current load limit has been reached. When your card is issued it comes With ID-Level 1 as standard so you can immediately load up to 500 Euros and start using the card.
Upgrades are achieved by providing proof of your identification and address, and by providing information on the source of the funds used to load the card. Please be aware this information is only used by Card Compact and its partners for identification purposes and is not shared with any third parties.
To upgrade to ID-Level 2 you are required to send copies (do not send originals) of valid proof of Identity documents (Identity card, photo driving licence or passport) and proof of address (recent telephone, gas electricity or utility bill). You are also required to provide details of the source of the funds used to load the card, (for example if it is from a payroll, your employers name address).
To upgrade to ID-Level 3 this is the same as ID-Level 2 but the identification should be a certified copy (i.e. signed by a public notary). You are also required to provide proof of source of funds (i.e. a copy wage slip or bank statement).
Easipay have made this process extremely simple by allowing you to upload your documents through the customer website (IDV section). Once uploaded they will be processed and your new load limits will be applied. Also you can send your scanned copies to email@example.com or by secure post to.
EasiPay c/o Card Compact
Please include the name and address of the registered card holder, the unique 9 digit account number found on the bottom of the card, or, the last 6 digits of your card. Do not ever send the full 16 digit number of the card. Full details of all procedures and applicable documents can be provided by our compliance department. Please note that when you exceed the existing limit, further loads sent to the card will be blocked until you upgrade.