Do I need a bank account to obtain an EasiPay Prepaid MasterCard?

Can I obtain an EasiPay prepaid MasterCard even if I have been declared bankrupt or insolvent?

My EasiPay Card does not work although there is a positive balance on the Card?

How do I view transactions I have made with my EasiPay Account?

How can I put founds on my Card?

What if my EasiPay MasterCard is lost or stolen?

Is an EasiPay Account a bank account?

What are the steps to start using my EasiPay Mastercard®?

How does an  EasiPay Account work?

Yes, you can add up to 1 additional cards to your existing electronic account. Please note that you can have only one main card.

Can I send funds to another financial institution from my card?

How can I upgrade to level 2 or 3 (KYC 2 or KYC3)?

How long is my EasiPay Card valid?

How long does it take to receive my EasiPay Card?

How do I withdraw cash with my EasiPay Card?

Is information regarding my EasiPay Card sent to any tax authority?

Can I have more than one EasiPay Card?

Do I earn interest on funds held in my EasiPay Account?

How much money can I load into my EasiPay card?

How do I cancel my EasiPay Card.

Can I share money?

Can my EasiPay Card be attached or seized?

FAQ